The Service Code 52000 signifies one of the following:

  • The paper feed belt is dirty or damaged.
  • The vertical encoder is dirty or damaged.
  • The vertical motor is faulty.


Based on the above, we recommend you perform the following:

  1. Check the paper feed belt for any damage
  2. Clean the paper feed belt with a lint free cloth and alcohol.

Should the error persist despite performing the above, please contact our technical support team for further assistance.