This article serves as an instructional breakdown of the various aspects of the Order Dispatch section of the Order Management System (OMS). Each section is broken down below.

Order Number: This will show the order number for any given order. There will be one order number listed for each order displayed on the screen.

SKU: This is the 'Stock Keeping Unit' identifier for the item being produced within the order. This item is unique for each product, but is not unique for each order.

Customer: This is the name of the customer receiving the order.

Shipping Method: This is the method of shipping the customer has chosen when placing their order.

Required Dispatch Date: This is the date the order must be shipped by. If a date is not displayed here, the order should be treated as having a dispatch date of 'as soon as possible'.

Creation: This is the date and time stamp for when the order was created in the OMS system.

Status: This is the status of the order. When operating within the Order Dispatch screen, all orders should be displaying a status of 'In Production'.

Stats: This is the quantity of items contained within each order.

Actions: This is where you may perform actions for Dispatching the order. When hovering over this section, the icons will become brighter and clickable. Please see below for more details about the Actions options.

Order Dispatch Actions


Dispatch: This option allows you to print the shipping label and complete the order.