If print head marks or abrasions are appearing on your prints, as shown above, we recommend you perform the following:

  • Check media guide holders are not damaged and are correctly positioned around the paper
  • Check the flushing sponge is not saturated with ink
  • Clean the wiper blade
  • Clean the Print head circumference
  • If the Print head height is in ‘Low’ position, raise it to ‘High’ position