Please see the below instructions below in order to access the Printer Utilities. This allows you to check the ink levels, print a nozzle check as well as print a primary chart.
- Click on the SPM logo in the top bar (Mac) or hidden icon at the bottom right (Windows)
- Select Printer Utilities from the menu list
- The Printer Utilities window will now be displayed
Ink levels: This section allows you to check your ink levels as well as displays the port used and whether the printer is online or not
Details: This section shows various printer information such as the Port used, Printer model, Driver and Firmware version as well as the serial number and print count.
Nozzle check: This section allows you to print a nozzle check. This is an alternative way to printing a nozzle check through the printer menu.
Head-Clean: This section allows you to perform a head clean on both head, Print head 1 (Cyan and Black) or Print head 2 (Yellow and Magenta). This is an alternative way to performing a head clean through printer menu.
Primary chart: This section allows you to print a Primary Chart. A primary chart is when the printer prints 4 squares, Black, Cyan, Magenta and Yellow. This can be helpful when troubleshooting banding or colour issues. If an issue appears on the primary chart; then it indicates an issue with the printer as opposed to a software settings issue.
Full Page bleeds (PRN): This will allow you to print a full page of either Black, Cyan, Magenta or Yellow. Printing these can be useful to flush ink through a specific channel, such as purging out expired ink.
File Spooler: The File Spooler allows you to print a .PRN file. This can be useful for troubleshooting purposes.
Add New Printer: Allows you to install a new or replacement printer.
Printer Settings: Displays the SPM printer settings which allows you to change the assigned ink type for you printers.
System Printers: Opens the Windows printer list without the need to go into the Control Panel.
Restart Spooler: Restarts the print spooler.