Follow the procedure below to perform a thorough print head cleaning.

  • Perform a head flushing only if print head nozzles cannot be cleared by up to five (5) head cleanings.
  • Head flushing consumes more ink than head cleaning
  • Do not perform more than one (1) head flush
  • If nozzles do not print properly after up to five (5) head cleanings and one (1) head flush, contact Sawgrass for further assistance.
  • Do not turn the printer off during print head flushing. If the printer is turned off during print head flushing, start again from printing the nozzle check test
  1.  Press the [ Menu] key.
  2. Press the [▲] or [▼] key to display [Print Features], then press the [OK] 
  3. Press the [▲] or [▼] key to display [ListTest Print], then press the [OK]
  4. Press the [▲] or [▼] key to display [Head-flushing], then press the [OK] 
  5. Press the [▲] or [▼] key to select a color, then press the [OK]
    To flush all the print heads, select [All Heads].

    To flush the print head for cyan and black, select [Head 1].
    To flush the print head for yellow and magenta, select [Head 2].
  6. Press the [OK] selection key.
    Head flushing starts.