Issue: You may experience an issue where only half of the page is printing or a large block is missing down the entire length of the print. Example shown below.



This issue is in fact caused by a recent Windows Update (March 9th 2021 - KB5000802) and has been resolved in the Windows Update dated March 18th 2021 (KB5001649).


Solution: In order to resolve this issue, we recommend you install the latest Windows Updates. 


Note: Update KB001649 may appear as an optional update, if so, click Download and Install to proceed.