GO Exchange

OMS: Reproducing a Job
In the event that an order has not been produced correctly due to several possible factors such as print jamming or poor quality, it is possible to reproduc...
Wed, 15 Jul, 2020 at 1:08 PM
Applying To Be a Producer
If you have decided to become a Producer, you may join the Sawgrass Network by following the steps below. You will first of all need to already have a Saw...
Thu, 1 Oct, 2020 at 6:24 AM
Viewing Profile Details
The below articles explains how to view your account details such as your email address and name. Within OMS, click on the cog near the top right Then cl...
Wed, 15 Jul, 2020 at 1:09 PM
OMS: Accepting an Order
This article serves as an instructional breakdown of the various aspects of the Order Acceptance section of the Order Management System (OMS). Each section ...
Wed, 14 Oct, 2020 at 5:26 AM
Understanding Routing Rules
Our order routing logic will find the closest fulfiller/Producer to the buyer. Should no fulfiller be located near or in the buyer's country this will ...
Wed, 15 Jul, 2020 at 1:11 PM
OMS: Home Screen
Orders: This indicates the number of orders that have entered your OMS within the past 24 hours. This will include orders you have already accepted, as we...
Wed, 15 Jul, 2020 at 1:11 PM
Applying to Be a Producer & Designer
If you have decided to become a Producer + Designer, you may join the Sawgrass Network by following the steps below. You will first of all need to already...
Wed, 15 Jul, 2020 at 1:13 PM
Invoicing and Price Calculation
Fulfiller Invoicing & Price Calculation Agreement Invoicing and Payment Cycle Your fulfiller transactions are allocated to your account as pending tra...
Wed, 15 Jul, 2020 at 1:14 PM
Shipping & Packaging
Our Order Management System produces the right label with all customer details such as Shipping address for each order. The shipping incl. packaging will be...
Wed, 15 Jul, 2020 at 1:14 PM
Modifying Production Capabilities
Should you wish to add or remove products from the list of products that you can produce, as well as change what printers or heat press you have, you may do...
Wed, 15 Jul, 2020 at 1:15 PM
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