Sawgrass Print Manager

[Open] Error Parsing Document
Issue: Error Parsing Document is displayed This issue is caused by corrupt settings or hot folder settings file.  Solution: Uninstall SPM then ...
Fri, 18 Dec, 2020 at 1:18 PM
[Open] Excel Icon on Print jobs
Issue: Excel icon appearing on print job Affects MacOS, SG500/1000. The cause of the issue is currently being looked into however it has no ill effe...
Fri, 18 Dec, 2020 at 1:17 PM
[Open] Gatekeeper Warning on MacOS 10.15 And 11.0
Issue: Gatekeeper Warning on MacOS 10.15 And 11.0 At the start of the installation process on Mac OS 10.15 and 11.0, a Gatekeeper warning will be d...
Fri, 18 Dec, 2020 at 1:18 PM
[Open] MacOS Installer Failed
On some versions of MacOS, primarily 10.13 (High Sierra or 11.0 (Big Sur), the installation of Sawgrass Print Manager will end stating that the installer ha...
Fri, 18 Dec, 2020 at 1:33 PM
[Open] MacOS: SPM May Crash During Printer Install (USB)
When installing your printer via USB on MacOS, the system gives the printer a temporary name until it gathers information from the printer to assign the per...
Tue, 22 Dec, 2020 at 10:37 AM
[Open] Non-Latin Characters in OS Username
Issue: Non-Latin characters in OS username Affects SG500 and SG1000. Confirmed on Windows, but Mac may also be affected. A resolution is currently ...
Fri, 18 Dec, 2020 at 1:18 PM
[Open] Similarly Named Printers on MacOS
Issue:  Similarly named printers on MacOS SPM can’t differentiate between multiple printers if the first characters of the name are the same. Sol...
Fri, 18 Dec, 2020 at 1:18 PM
Sawgrass and Support for New Apple Computers
On November 10, 2020 Apple revealed an innovative step in personal computing with their new line of MacBook Air and MacBook Pro systems. These computers uti...
Mon, 11 Jan, 2021 at 12:49 PM