Issue: Error Parsing Document is displayed This issue is caused by corrupt settings or hot folder settings file. Solution: Reset SPM
Thu, 22 Apr, 2021 at 8:34 AM
Issue: You may experience an issue where only half of the page is printing or a large block is missing down the entire length of the print. Example shown be...
Tue, 23 Mar, 2021 at 10:36 AM
When installing your printer via USB on MacOS, the system gives the printer a temporary name until it gathers information from the printer to assign the per...
Thu, 22 Apr, 2021 at 8:51 AM
Issue: Non-Latin characters in OS username Affects SG500 and SG1000. Confirmed on Windows, but Mac may also be affected.
Thu, 22 Apr, 2021 at 8:58 AM
Issue: Similarly named printers on MacOS SPM can’t differentiate between multiple printers if the first characters of the name are the same. Sol...
Thu, 22 Apr, 2021 at 9:00 AM