CreativeStudio

[Open] Custom Canvas Cannot be Saved
Issue: Custom Canvas Cannot be Saved The custom canvas is specifically for creating a custom size for printing, you will receive error messages if this ...
Thu, 14 Jan, 2021 at 5:25 AM
[Open] Image Dimension Restriction
Issue: If the image you are wanting to upload exceeds 9999 Pixels in dimension (H x W), the image will appear in the preview prior to uploading but it will ...
Wed, 3 Mar, 2021 at 4:24 AM
[Open] Saving Colour Swatches
Issue:  When using the "Fill Color" tool, color swatches do not save to the design if creative studio is open for an extended period.  
Wed, 17 Mar, 2021 at 5:11 AM
[Open] Social Media Uploading
Issue: There is currently an issue where should you try and upload an image from your FaceBook or Instagram account it will return the below error. You will...
Wed, 17 Mar, 2021 at 5:04 AM
[Open] Text Shifting Down When File is Printed
Issue: Text shifting down when file is printed With some fonts, the text is shifting when it is from where it is placed. As a work-around, you can m...
Wed, 3 Mar, 2021 at 4:14 AM
[Open] Unable to Delete Folders From the Creations Menu Tab
Issue: While it is possible to delete folders from the Galleries menu, it is not currently possible to delete the folders from the Creations menu.
Tue, 23 Mar, 2021 at 11:38 AM
[Resolved] Alignment Function
Issues:  After duplicating a design, the alignment functions do not apply to duplicated designs. Workaround:  A work around would be to use the canva...
Tue, 23 Mar, 2021 at 10:51 AM
[Resolved] Designs Search Function
Issue: Searching for a design will return an internal Server error, as shown below.  
Tue, 23 Mar, 2021 at 10:46 AM